Privacy Policy
Emirates Academic Solutions is committed to protecting the privacy of visitors and users of our online platform and services. This policy outlines how we collect, use, protect, and handle personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.
Information We Collect
We may collect various types of information from or about you when you use our site or services. This includes information you provide directly to us, such as your name, contact details, academic background, or information related to the services you inquire about. We may also collect information automatically as you navigate through our site, such as IP addresses, browser type, operating system, referring URLs, and information about your usage patterns. This helps us understand how our users access and use our services and allows us to improve the platform.
How We Collect Information
We collect information through various methods:
- Directly from you when you fill out forms on our site, register for services, or communicate with us.
- Through automated technologies or interactions as you navigate our site. This may involve the use of cookies, server logs, and other similar technologies.
How We Use Your Information
We use the information we collect for several purposes, including:
- Providing, operating, and maintaining our services.
- Improving, personalizing, and expanding our services.
- Understanding and analyzing how you use our services.
- Developing new products, services, features, and functionality.
- Communicicating with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
- Sending you emails or other communications (where permitted and you have not opted out).
- Finding and preventing fraud.
- For compliance with legal obligations.
Data Storage and Security
We implement a variety of security measures designed to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving our users, provided that those parties agree to keep this information confidential and process it in accordance with data protection laws. We may also disclose information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
Cookies
Our site may use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. You have the option to accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our service.
Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Emirates Academic Solutions aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. Your rights include:
- The right to access the personal information we hold about you.
- The right to rectification of inaccurate or incomplete data.
- The right to erasure of your personal data, under certain conditions.
- The right to restrict processing of your personal data, under certain conditions.
- The right to object to our processing of your personal data, under certain conditions.
- The right to data portability, under certain conditions.
- The right to withdraw consent at any time where Emirates Academic Solutions relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Emirates Academic Solutions
25 Sheikh Zayed Road, 15th Floor, Suite 1502, Dubai, Dubai, 50001, UAE